EXCHANGE SERVICES
We provide return and exchange services to ensure our customers to get the most satisfying products.
Available Products
- Homewear, wigs, shoes
- Please note that no return or exchange service is available for bra, panty, lingerie sets, nipple stickers, tattoo stickers, socks, stockings, chokers, gloves, and harnesses
Valid Time
- Within 7 days of receiving
How To Exchange
Please contact us within 7 days of receiving the product. We will reach you after confirming your inquiry.
- Email: support@mobbunny.com
- Instagram: @mobbunny.official
- Facebook: @mobbunny.official
- Twitter: @mobbunny1
- China | +86-17780560963
8:00 P.M. to 5:00 A.M Eastern Time
Please return the product within 7 days of receiving it.
- *The shipping fee of returning to us and sending the exchange product to you is at the customer’s cost.
We will contact you whether the product can be exchanged after receiving and checking.Exchange is not available for these products:
- Sale orders
- Damaged or stunk product caused by the customer
- Product with missing accessories
- Other products marked unexchangeable
*It will be clarified on the product page.Refund will be processed within 5 business days after we receive the return item and check the condition.
- *The original shipping fee and handling fee are non-refundable
GENTLE REMINDER
Please contact us before returning or exchanging. We do not accept any return or exchange processed without confirmation from our customer service team.
Returning service is not available for a set product with missing parts.
Please keep in mind that the bra, panty, lingerie sets, nipple stickers, tattoo stickers, socks, stockings, chokers, gloves, and harnesses can not be returned.
For any further questions, please contact us at support@mobbunny.com.
